Your support team answers the same 100 questions daily. Turn questions into answers.
Every repeated support ticket is a knowledge gap. Convert support conversations into automated knowledge resources that prevent problems before they happen.
Outdated explainer videos cost one client £47,000 last quarter
Not in creating new content - in support tickets from customers following old procedures. When your product updates faster than your support materials, every customer becomes a liability instead of an asset.
From reactive support to proactive nurturing
When your support team answers 'How do I export data?' they're identifying a knowledge gap. That customer conversation becomes a 90-second video that prevents the next 100 customers from needing the same help. Your support costs decrease while customer satisfaction increases.
Customer onboarding that scales without hiring
New customers need onboarding. Your team can't scale one-on-one onboarding infinitely. AI actors deliver personalized onboarding that feels human while handling unlimited concurrent users. Your team focuses on complex issues, not repetitive explanations.
Deploy everywhere your customers already are
Email sequences. Help center articles. In-app tooltips. Slack channels. Meet customers where they work. Knowledge articles that prevent support tickets before they're created.
